Report antisocial behaviour

Problem you are reporting

If the matter you are reporting is a drug related/criminal matter then you need to  report it directly to the police via 101 or via their website if it is not an emergency or via 999 in an emergency.

Please describe the problems you are experiencing. Give as much detail as you can. It will also help if you can give dates and times of the issue.
Address of issue

Name of offender (if known)

No files have been added.

Complainant details

We need your name, address and telephone number should we need to contact you to find out more about the problem you have reported to us. Your details will only be used for the purpose of processing your report and will not be passed to any third parties unless we are required to do so by law. Find out more about why we need to collect this information from you and how we use your details
Address
If you give us your email address we will keep you updated with information about your report as far as we are able. If you give us your mobile phone number we may also keep you informed by text.

Community Safety and Anti-Social Behaviour (ASB) Privacy Notice

Who is responsible for your data?

Blackpool Council is the Data Controller for the personal information you have provided. The Council’s Data Protection Officer can be contacted at Dataprotectionofficer@blackpool.gov.uk or by writing to Data Protection Officer, PO Box 4, Blackpool, FY1 1NA.

What information do we need?

When you submit a Community Safety/ASB complaint to Blackpool Council, as well as a description of the complaint, evidence (video/photographic) we will collect your name and address, contact phone number and/or email. Your information will be used to provide you with Community Safety/ASB service and related information.

How will we use the information we hold about you?

Your information will be used by the Council staff to resolve your complaint. It will be used to:

  • Record incidents of anti-social behaviour
  • To identify locations and perpetrators of anti-social behaviour
  • To provide support and protection to victims of ASB, including risk assessments
  • To investigate, collect evidence and carry out any relevant enforcement if necessary
  • For any necessary enforcement action that may be taken

We will also use the information to evaluate the service and, we will maintain statistical records of how many people have used this service but we will anonymise your information when we create the statistics.

What is the basis for us to process your data?

Our lawful reason to process your information for this purpose is that tackling ASB is a task which the Council is authorised to carry out and which is in the public interest.  The information you provide is necessary for the prevention and detection of crime under the Crime and Disorder Act 1998, the Anti-Social Behaviour, Crime and Policing Act 2014 and the Environmental Protection Act 1990.

Who we will share your information with?

Occasionally we will share your information if necessary to investigate your complaint and tackle the issue of ASB.

To do this effectively we may share your information with the following organisations:

  • Police
  • Partner and multi-agency organisations
  • Legal Department including: courts/judges/magistrates
  • Adult and children’s social services
  • Next of kin or family members

We do not use the information you have provide for an automated decision-making or profiling. We do not transfer your information to a third country (that is a country outside of the EEA).

How long will we keep your information?

We will keep your information and the description of the complaint securely for up to 6 years following the date that the complaint was closed. More information about the retention of your data can be found at www.blackpool.gov.uk/retention .

Your Rights

You have a number of rights relating to the processing of your information, including the right to access the information we hold about you (via a Subject Access Request), the right to erasure (the right to be forgotten) and the right to have inaccurate data corrected. More information about your rights can be found on the Council’s website (www.blackpool.gov.uk/privacy), the Information Commissioner’s website (www.ico.org.uk ) or you can ask for information about these rights from the Council’s Data Protection Officer.

Complaints

If you are not happy with how the Council has handled your personal information, you can complain to us to give us an opportunity to resolve this with you. You should contact the Data Protection Officer if you have a complaint. Alternatively, you can complain to the Information Commissioner. Their contact details are: Information Commissioner’s Office, Wycliffe House, Water Lane, WILMSLOW, Cheshire, SK9 5AF, Telephone 0303 123 1113 (local rate) or by email to casework@ico.org.uk

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