Food hygiene rating scheme: Right to reply

Notes for businesses

  • As the food business operator of the establishment you have a "right to reply" in respect of the food hygiene rating given following your inspection.

  • Use this form if you agree with the inspection findings and the Food Hygiene Rating given to you at the time of the visit, but wish to publish a comment or explanation next to your rating.

  • The purpose is to enable you to give an explanation of subsequent actions that have been taken to make the required improvements as detailed in the inspection letter, or to explain mitigation for the circumstances at the time of the inspection. It is not for making complaints or for criticising the scheme or food safety officer.

  • If you choose to use this "right to reply" form it will be passed to the food safety officer that undertook your inspection.

  • Your comments will be reviewed by the food safety officer and may be edited in order to remove offensive or defamatory remarks before being published online and displayed together with your food hygiene rating at food.gov.uk/ratings.

  • There will be a statement at food.gov.uk/ratings that will highlight that the accuracy of your comments has not been verified by local authority officers.